Customising your SMS communication can help increase your SMS engagement; help build relationships with your customers; and it saves you time because you can send thousands of unique messages at the same time and only hit the send button once!
Here’s how:
- Log in to your BulkSMS account;
- Click on New Message on the left-hand side of your screen;
- Choose the group you’d like to send your message to;
- Type your message, and where you want to add your customer’s name, click on the “Personalise” drop down arrow, and select First Name or Last Name, or both;
- The characters {fn######} {sn######} will be displayed wherever you input them and will show up as the first name or last name associated with the contact.
Do you need to send a message to a list of customers saved in excel, with loads of personalised fields? Take a look at how to do that here.
Are you ready to start sending? Sign up today!