Business SMS Platform

Your messages matter.
Make sure they
get through.

Send, automate, and reliably deliver business-critical messages that keep customers informed and your business moving.

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25+ years in business messaging
180+ countries supported
800+ local networks

Trusted by thousands of organisations to deliver messages that matter

Why choose us

Every message has a job to do

Keep customers informed.

Share the right information at the right time, from account updates to service notifications.

Drive customer action.

Help them take the next step, whether that's confirming an appointment, logging in, or completing a payment.

Keep teams ahead.

Get operational alerts to the right people, so teams can respond before small issues become bigger ones.

How BulkSMS Helps

Built for the moments when communication matters most

Get customers to act

Confirm appointments, complete payments, verify accounts, respond to notifications, and take the next step, without manual follow-up. All triggered automatically by your CRM, your app, or your workflow.

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SMS API

Scheduled Messaging

OTP & Authentication

SMS Integrations

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Why choose us

Why teams switch (and stay)

When reliable delivery matters the most.

25+ years of business messaging.
180+ countries.
800+ networks.

Built for the messages your business depends on most.

Test your network

When your business gets bigger.

Start with a single workflow.
Grow to millions of messages.
Same platform. Same account.

No migration when your messaging grows.

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Real experts when messaging gets complicated.

Compliance requirements.
Sender IDs. New markets.
Delivery issues.

When messaging gets complex, you're talking to people who've solved it before.

Integration Gateway

Works with the tools you already use

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With BulkSMS we can ensure the message gets directly to the people we need it to, notifying them on their phones instantly rather than relying on them to check social media or email accounts.

Challenge

Shark Spotters needed a fast, dependable way to alert beach officials, lifeguards and emergency services the moment a shark was sighted.

Solution

A three-fold SMS notification protocol pushes real-time sighting and attack alerts to 41 officials and stakeholders the instant a spotter radios in.

Result

SMS is now the backbone of Shark Spotters' emergency network.

One simple SMS can prevent substantial losses for website owners.

Challenge

Super Monitoring needed to alert clients the moment something went wrong with a monitored website or app.

Solution

Automated SMS and email alerts fire the instant the monitoring system detects an issue.

Result

Clients get near-instant notice of website and application issues.

I work in a very busy MRI department with the phone ringing continuously for appointments or for help — having access to SMS on my computer is a definite time-saver and stress reliever.

Challenge

Many patients don't answer phone calls and some don't use email, making it hard for staff to reliably confirm appointments.

Solution

Bookings staff message patients, and patients can reply straight to those messages to reschedule or ask questions.

Result

Patients know they're just an SMS away from the practice even when they can't be reached by phone.

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KNOWLEDGE BASE

Frequently asked questions

How fast can we get started?

You can get started with BulkSMS on the same day. Simply choose the product that best suits your needs, create your account, purchase SMS credits and add or upload your contacts.

You can send SMS messages using the BulkSMS Text Messenger, our Web to SMS platform, or our SMS API.

In some regions, local regulations require a Sender ID to be registered before you can send messages. If this applies to your destination, Sender ID approval may take longer, and timelines will vary depending on the territory.

How does pricing work?

There are three factors to take into account when considering the cost of sending an SMS:

The cost per SMS in the SMS credit bundle purchased.
The country or countries the SMS messages are being sent to.
The route you use to send your SMS messages.

By registering and sending some (free) test messages you can verify exactly what the costs will be.

Does it integrate with our existing systems?

Yes. BulkSMS can integrate with your existing systems using our SMS API, making it easy to send automated SMS messages directly from your website, application, CRM or other business software.

Our API supports common use cases such as notifications, alerts, reminders, authentication and two-way messaging. You can also integrate with your existing workflows without needing to change the systems your teams already use.

If you don't need a technical integration, you can use our web-based platform to send messages manually or manage campaigns.

What is a Sender ID and how does it work?

A Sender ID is the name or number displayed as the sender of your SMS, helping recipients recognise your business or brand.

Sender ID requirements vary by country. Some destinations require registration and approval before you can send messages, while others may not support Sender IDs. Approval times also vary by territory.

How reliable is SMS delivery?

BulkSMS is designed for reliable SMS delivery through established mobile network connections. Delivery can vary depending on the destination country, network availability, mobile operator and the type of message being sent.

We provide delivery reports where available, so you can monitor the status of your messages.

How does BulkSMS support SMS compliance?

BulkSMS helps businesses send SMS in line with applicable regulations, including requirements for fraud prevention, MFA/OTP messaging and country-specific rules.

Requirements vary by destination. Depending on the country and message type, you may need to meet specific requirements around Sender IDs, registration, consent, content or traffic restrictions. We recommend checking the requirements for your intended destinations before sending.