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Two-way SMS functionality that integrates with multiple platforms.
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Find out more about the SMS solutions we offer here.
Integrate using our API and send SMSes automatically.
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We get it - trying to communicate with your customers in today’s world can be overwhelming. With so much digital noise to compete with, it can be difficult to make sure that you are seen and heard.
But, SMS has stood the test of time and is one of the most popular communication tools used by businesses to stay relevant. It allows businesses to reach out to their customers instantly, whether it’s for marketing purposes, notifications or even customer support. SMS is versatile, reliable and trusted!
If you’re looking to leverage the power of SMS for your business, this guide will walk you through the process of sending business SMSes effectively.
The first step to sending business SMSes is to choose a reliable SMS service provider. Look for providers that offer features such as bulk messaging, scheduled messages, and delivery reports. Here are a few more things to look out for when choosing the right SMS provider.
Before you can send SMS messages, you’ll need to build a database of interested customers. You can do this through sign-up forms, online purchases, or by asking customers to opt-in to receive SMS notifications. Here’s some more information on building a database the right way.
When crafting your SMS message, keep it short, simple, and to the point. Include important information such as your business name, the purpose of the message, and a clear call-to-action. Here are six simple steps to a successful SMS campaign.
Timing is crucial when sending SMS messages. Avoid sending messages late at night or early in the morning - nobody wants to hear from you at 2am. Rather send messages during business hours. You can even schedule your SMSes to be sent at a future date or time.
Personalisation can go a long way in making your messages more effective. Use your customer’s name or include personalised offers to make your messages more engaging.
Whether you’re directing customers to visit your website, call a phone number, or make a purchase, make sure your call-to-action is clear and compelling.
Once you’ve sent your SMS messages, it’s important to monitor their performance. Track metrics such as open rates, click-through rates, and conversion rates to gauge the effectiveness of your campaigns.
When sending business SMSes, it’s important to comply with regulations and best practices. Take a look at our guide to SMS best practice.
Follow these steps, and you’ll be business SMS messages that are effective and engaging for your customers. If you’re keen to use us to get your messages across, sign up today and let’s get started.