Customer Stories

There are many companies using SMS to aid and enhance their business communications. Here are a few examples of how our customers are using SMS.

Submit your case study here!

Texting through tech woes

mobiFix is a cutting-edge South African mobile device repair service dedicated to restoring tech to its prime. With a commitment to quality and efficiency, mobiFix specialises in fixing smartphones, tablets, and other gadgets swiftly and skillfully. Their experienced team uses a range of technology, including SMS, to ensure a seamless repair experience.

Workplace well-being starts with connections

Situated in Denmark, Vicarus is a trailblazing provider of health-enhancing services designed to elevate employees' well-being, boost profits, and heighten job satisfaction. With a specialised focus on services like massage therapy, ergonomics, physiotherapy, and workplace assessments, Vicarus introduces a groundbreaking solution to enhancing the workplace environment for their clients.

SMS keeps athletes updated in real-time

Just over 20 years ago, Graeme Vincent wanted to create something new and exciting for the world of endurance racing. He wanted to create a way to track and score athletes using feature-rich software, and he wanted SMS to be part of the solution.

The verdict: Attorneys find success with SMS communication

Lexpro Systems is a market leader in Software for Attorneys (developed by Attorneys, for Attorneys), with clients predominantly in South Africa, and growing into other African countries. For over 15 years, the company has been using BulkSMS to enable client communications directly from and through their software.

South African school uses SMS as primary communication tool

Managing the communications in a school setting is no easy task. From sports day reminders and casual day updates, to payment notifications and vaccine requirements, there is always important information that needs to make it into the caregivers hands. Which is exactly why Newcastle Wonderland Pre-primary School and Daycare Centre has chosen SMS to get the job done.

SMS proves vital for virtual receptionist

Thetha Connect’s focus is to provide a niche virtual receptionist service to small businesses and medical professionals. They provide detailed and accurate lead capturing, reporting, message taking, and appointment bookings, while using SMS to quickly and efficiently get this important info to the businesses that rely on them.

SMS helps provincial department run smoothly

The vision of the North West Department of Provincial Treasury is to be the ultimate management authority and adviser on financial matters to the North West Provincial and Local Administration. As a department, they are in the pursuit of transparency, good financial management and accountability, and to help them achieve this goal, they use SMS.

How SMS helps deliver urgent medical supplies

Shropshire Staffordshire Cheshire Blood Bikes (SSCBB) are a UK-based urgent volunteer service providing transportation of blood and other urgent medical supplies to NHS hospitals across Shropshire, Staffordshire and Cheshire. Due to the time-critical nature of this job, SMS has been brought on board to make sure supplies get to the right place at the right time.

SMS secures ECM solution

Just like the saying "with great power, comes great responsibility", in business, with great growth, comes a great amount of paperwork. Managing complex internal processes while making sure that the right documents are in place for external contractors and suppliers, can be both time-consuming and an administrative nightmare.

SMS helps keep remote staff informed

Founded in 2010, Multi-cup Solutions distribute a wide range of branded and generic food, beverage and allied packaging to the foodservice and vending industries throughout South Africa and into Africa.

SMS boosts sales amidst lockdown

Cafféluxe is one of the oldest coffee capsule manufacturers in Africa with branches in South Africa and the United Kingdom.

SMS makes real estate management real easy

Annette Laing Property Consultants (ALPC), based in Cape Town, South Africa, knows how important clear, accessible, and timely communications are.

SMS and Zoom Keep Broadcasting Industry Connected Amidst Lockdown

The North West Editors Guild (NWEG) was founded in the summer of 2008 by a group of like-minded editors who realised that the broadcast industry in the North West of England needed a central resource where producers, production managers and publishing houses could find reputable editors.

SMS Does a Super Job at Website Monitoring

Super Monitoring is a SaaS (software as a service) company based in Poland that monitors websites and applications for their availability, performance and proper functioning.

SMS Helps Create Award-Winning Customer Service

Based in Cape Town, South Africa, Goch and Cooper Auto Services strive to be the best in the Motor Industry. From servicing and repairs to engineering services, Goch and Cooper have the facilities to accommodate any kind of vehicle. Along with their automotive services, the team strives to provide award-winning customer service, and to do this, they’ve used SMS for more than 13 years.

Live Streaming made Seamless with SMS

Founded in 1981, Telemedia are leaders in the broadcast and teleport industry. They supply studios and production companies with the services needed to create and distribute content that will broadcast on-air.

SMS & Zapier - A Virtual Event Solution

Like many other companies across the globe, Participate Technologies, a South African based audience engagement company, has had to adapt their business solutions to suit the current COVID-19 requirements.

SMS - The Perfect Party Solution

Based in a small town in Italy, Giallo Palloncino is a retail store specialising in party supplies. The owners of the store, Fabio and Claudia, opened the shop in 2013, and have been supplying the locals of Turin, Italy, with unique, delicate, and loved party supplies ever since.

Farmers take Stock with SMS

Established in 1987, Unigrain are leaders in the grain trading industry and offer a range of services to thousands of farmers around South Africa.

SMS Takes to the (Electromagnetic) Waves

East Coast Radiology, a well-established diagnostic radiology practice based in South Africa, believes that health care is more than just treating patients, it’s about treating people while also trying to run a business.

Texting till the Cows Come Home

One of the biggest problems faced by cattle farmers across the world, is keeping an eye on their cows at all times. Knowing when the cows are on heat, when they are ill or when they’re on the move is a tricky task...

SMS Simplifies Remote Care and Telemedicine

Like many other industries, digital transformation has found its way into Health Care and is changing the way that healthcare providers care for and communicate with patients.

SMS and Zapier - Communication Strategies

What started out as a simple test to see how well SMS would work, has become an integral part of Image Cartel’s communication strategy. So much so that it is even being explored in the course material as the most effective marketing solution for the Nail and Lash industry.

SMS & E-Commerce - A Great Experience

Online shopping is easier today than it's ever been. From clothing and groceries to gadgets and gizmos, there’s not much that you can’t buy from the comfort of your own home. For e-commerce companies, taking the order is often the easy part. The real challenge lies in the physical delivery of the product to the customer - otherwise known as “the last mile”.

SMS, the Fleet Management Solution

Managing a fleet of heavy-duty machinery is time-consuming and costly. Especially when there are over 750 machines, engines and operating systems working in different locations throughout the day. Nicholas Auto Enterprises (NAE) provides a solution to this problem.

Medical Tourism in Slovakia Brings SMS Onboard

Anyone in the medical industry knows that missed appointments and keeping in touch with patients can be both time-consuming and costly. Which is why DC Medical, a medical tourism company in Slovakia, started sending automated SMS reminders and notifications to their patients, solving this problem once and for all.

SMS, Drive, Park, Fly

Let’s be honest, travelling can be stressful. From making sure you remember your travel essentials and triple checking your itinerary, to finding a parking spot at the airport - the whole process can take its toll. Which is exactly why Launceston Drive Park Fly have made it their mission to provide airport parking with a difference.

Gadget Repairs Made Easy With SMS

My Gadget Repairs (MGR) has integrated SMS into their bespoke cloud-based management system to help their customers streamline their communications with suppliers, staff and clients.

SMS Takes to the Seas

This Scandanvian based kayaking club uses our SMS API to automatically notify their members of group excusions planned via their website.

An SMS a Day Keeps the Doctor Away

This South American based software development company uses our SMS API to manage patients and practitioners in the Healthcare Sector.

SMS API Streamlines Property Management

This property management company based in the UK has SMS enabled their cloud-based software to save clients valuable time and free up resources.

SMS Fuels Excellent Customer Service

Q8mazout is a European based company that supplies heating oil to private customers. They use our Email to SMS solution to streamline their communication with clients and ultimately improve their customer service.

SMS Shortcodes – The Ultimate Lead Generation Tool

Textmedia uses Shortcodes and SMS Marketing as an effective lead generation tool. They help South African businesses to connect with potential customers in a cost-effective way.

Riders Take SMS for a Spin

HD Chauffeur Rides uses the BulkSMS Text Messenger to co-ordinate chauffeurs and plan tours for tourists and locals in Cape Town, South Africa. SMS allows them to communicate with 80 registered Harley Davidson riders in one simple step.

SMS Saves This Travel Company 40hrs a Week!

This Spanish travel company has integrated the BulkSMS API into their online reservation platform streamline the booking process. The use of SMS has saved the company up to 40 working hours a week.

A Truly Beespoke Use of SMS

E-bee is an innovative beekeeping software developed in Slovenia that uses the SMS API to help monitor beehives. SMSes are automatically sent from the E-bee server to the beekeepers mobile phone whenever there is a change in activity in the hive.

Golfers Have Got the Mobi-gram Down to a Tee

Based in South Africa, The Chinese Golf Association uses the BulkSMS Text Messenger to notify members of upcoming tournaments. Mobi-grams are also used to send tee off times and tournament results.

SMS Sends Seagulls Swimming Club Soaring

This New Zealand based swimming club uses the BulkSMS API to send automated SMSes to their club members, prompting them to register for their relevant swimming meets via the Seagulls Swimming Club website.

SMS Goes With the Flow

Digimat is a Swiss company that specialises in digital solutions that control HVAC servers. They use the BulkSMS API to help monitor the HVAC servers and inform technicians whenever there is a problem.

SMS Keeps You Connected

Juan Bredenkamp, a local South African, has integrated the BulkSMS API into his home alarm system. Now, whenever his alarm goes off, he receives an SMS alerting him of the alarm.

Dentists are Using SMS to Bridge the Gap

Kindandental is a dental studio based in London who uses our SMS API solution to ensure successful communication between healthcare providers and patients.

SMS Keeps the Church Community Connected

Based in the Philippines, MPIM is a religious organisation that uses the BulkSMS Web to SMS platform to keep the community connected and informed.

SMS Helps Sello's Students Stay Tech-Savvy

Sello's Computer Institute is based in South Africa and uses the BulkSMS Text Messenger to keep students up-to-date on registrations, assessment results, and payment reminders.

Food & Trees For Africa

Food & Trees For Africa uses the BulkSMS Text Messenger to communicate with schools across South Africa. Their use of SMS helps educate local community members about permaculture in South Africa.

SMS Proves it Was Born to be Fabulous!

Born Fabulous is a South African company that uses the Web to SMS platform to communicate with their customers about orders and delivery notifications. Their use of SMS has helped free up valuable time and resources.

SMS Helps Keep Firewalls Firing

Situated in North Wales, The Computer Guy is information and communication technology company that uses the BulkSMS API to monitor their bespoke firewall solutions.

SMS Takes to the Waves

Signature Surf + Skate uses SMS to communicate time-sensitive information with SUP race participants.

SMS Drives Success

Based in Wilmington, this advertising company pays everyday drivers to place removable advertisements on to their vehicles. They use the BulkSMS Web to SMS platform to keep in touch with the drivers on a daily basis.

SMS is one of the Kool Kids

This leading casting agency based in South Africa uses the BulkSMS Text Messenger to allow for two-way communication between the staff and the acting talent.

SMS Takes to the Skies

This South African airline have integrated the BulkSMS API into their online booking system to enable time-critical communication with their passengers.

SMS Enhances the Competitor Experience

This leading triathlon series based in the UK uses the BulkSMS Text Messenger to communicate important information with athletes keeping them up to date.

SMS API Ensures College Students Remain on Top Form

Based in England, Greenhead College has integrated the BulkSMS API into their learning management system. Their use of SMS means that the students are informed of important deadlines at all times.

SMS Stays in Tune With the UK Entertainment Scene

This UK based live entertainment booking portal is using the BulkSMS API to speed up communications between the clients and musicians.

SMS Keeps South African IT Specialists Ahead of the Game

MCE South Africa is an IT and telecommunications that is using the BulkSMS API to enable two-way communication between the technicians and their customers.

SMS Keeps Locals in the Loop

The Muizenberg House Saving Scheme (MHSS) needed to be able to communicate with locals about progress on their housing development requests. They turned to SMS to meet these needs and have been using it to facilitate effective two-way communication.

SMS Fuels the Fire

Torrington Cavaliers use SMS to facilitate clear and immediate two-way communication between the volunteer association and its members.

Using an API to SMS Enable Bespoke CRM Systems

NumberWorks ‘n Words has integrated our SMS API into their CRM platform to enable the sending of automated SMS messages. The use of SMS has decreased the number of no-shows and helps save time and money.

Using SMS to Improve Customer Service

Roux Air Conditioning uses SMS to communicate with their clients. Their use of SMS allows for personalised and trackable communication, features that have proved useful in improving their customer service.

SMS API Plugin Ensures Real Time Communication

The Gateway Church used a Wordpress plugin to develop their online administration system. This plugin makes use of our SMS API which means that the church can send SMS messages as and when they need to.

Hull Samaritans uses SMS to Communicate with Volunteers

The Hull Samaritans use SMS to communicate with its volunteers via an online volunteer management system. Using our SMS API, the volunteer management system is SMS enabled and allows for instant and reliable communication.

SMS Ensures Effective Business Processes

RockSeries uses SMS to protect their software from piracy. To do this, customers send a registration code to the allocated 5 digit shortcode, a reply message is automatically sent with an activation code, giving the customer access to the software.

SMS API Improves Online Booking System

VibeVocals has SMS enabled their online booking system. This integration sends automatic SMS reminders to customers 24 hours before their appointments.

Billing Reminders Managed with Mobi-gram Messaging

DentFin sends SMS messages to notify their clients of balances due on their account. DentFin also sends PDF attachments via SMS using our Mobi-gram feature.

Delivering Space Weather Alerts to Mobile Phones

SpaceweatherText automatically sends SMS messages to their subscribers whenever there is any cosmological activity happening nearby.

SMS API used to Monitor Laboratory Equipment

The College of Pharmacy has integrated the BulkSMS API solution into their monitoring system to alert relevant team members in the event of a freezer failure. This has potentially saved them hundreds of thousands of dollars.

Property Agency uses SMS to Streamline Communication

Excel Sales and Letting makes uses of SMS to improve their customer service. The team uses SMS for various reasons, including reminding new customers of their appointments.

SMS Proves Key to Improving Customer Service

Knight Sound and Light started using SMS to resolve the issues they were having when communicating with their customers. They now use SMS to facilitate effective communication with their clients, thereby improving the overall customer service experience.

SMS Drives Customer Satisfaction

The Coggeshall Community bus service SMS enabled their website using our SMS API, allowing customers to register to receive updates of service delays or timetable amendments. This means that the volunteers at the bus service are able to send SMS messages to the entire contact list as and when there are any schedule changes.

Innovative use of Ham Radios to Send SMS Messages

URAM integrated the BulkSMS API solution with a Raspberry Pi computer which is connected to various digital mobile radios around Mexico City. The system is ready to send SMS messages when emergencies or natural disasters affect the communication infrastructure in the area.

SMS Takes Freeride Skiers to the Slopes

CGC Jasna Adrenalin makes use of SMS to communicate relevant information to the various participants and stakeholders. This has improved the efficiency of the organisational team in running the event.

BulkSMS.com Gets the Message out to Local Estate Residents

Big Bay Residential Estate started using SMS to communicate with Big Bay homeowners. Their use of our service consists of sending general updates, proposed construction by neighbours, event reminders and much more.

Bulk SMS Does Swimmingly

Ripley Amateur Swimming Club and Life Savers (RASCALS) started using SMS to ensure that important information is delivered to their members in a timely manner. The Club’s use of SMS includes notifying members about swimming and lifesaving events, outstanding payments, pool closures and general Club information.

SMS Aids Neighbourhood Block Watch

Ontdekkers Park South Blockwatch (OPSB) started using the SMS to communicate with the neighbourhood. SMS is being used to disseminate urgent and relevent information quickly to the community that needs it.

BulkSMS Aids Shark Spotters Beach Safety Efforts

Shark Spotters started using SMS to aid them in escalating emergency protocols quickly and efficiently in response to a shark threat or shark attack. SMS ensures the message gets directly to the people who need it, notifying them instantly.

Ensuring Local Community Interaction with SMS Messaging

The Fishhoek lifesaving club uses SMS to communicate with club members and lifeguards. SMS has proven to be the only communication channel that provides the club with prompt and responsive communication.

Mobi-gram Becomes a key Communication Tool

Stonehurst Mountain Estate uses SMS to notify homeowners of any important notifications or events taking place. The Mobi-gram feature is also used to promote upcoming events and ticket sales.

BulkSMS aids the Treevolution

Greenpop turned to SMS when they realised that email was not an option in areas where internet access was non-existent. They use SMS to communicate with beneficiaries, members, teachers, activists and volunteers.

SMS gets Taken to new Heights

The British Balloon Airship Club uses SMS to communicate time-sensitive information to all members who take part in their race events. From event cancellations to communicating with pilots while they are in the air, SMS does it all.

Using SMS as Part of Their Communication Strategy

The Primi Naish Downwind Dash Series, currently in its fifth consecutive year, takes advantage of Cape Town’s windy season between October and March every year. The series hosts a weekly stand up paddling (SUP) ocean race of just over 10 kilometres from Milnerton Beach to Big Bay.

SMS plays Santa and Ensures Gifts are Delivered

The Santa Shoebox Project uses SMS to communicate with gift donors. Their use of SMS has reduced the number of no-shows and has improved the communication efforts between the organizers and the donors.

Text Messaging Delivers Results for the Hever Castle Triathlon

The Hever Castle Triathlon uses SMS to communicate personalized race specific information with each participant. Their use of SMS has proved vital to the organization of their events.

Let your Text Glide you

Wendy Windblows uses SMS to communicate real-time weather alerts to any hangliders or paragliders that have subscribed to their service.

SMS Messaging Boosts Online Accommodation Bookings

Safarinow uses SMS to complement their email booking system. Their use of SMS has allowed for a quicker response time and it is has proven to be the most effective way of reaching people.

SMS Keeps Advertising School in Touch with Students

AAA School of Advertising is a private higher education institution, owned by the advertising industry's professional body, the Association for Communication and Advertising (ACA). It is an internationally accredited, multi award winning school with an awesome track record that is specialised for the advertising industry.

Launch of Big Swell SMS Alerts a First for South Africa

Wavescape Media is a South African company in operation since 1998. We publish www.wavescape.co.za, provide surf forecasts to the surf industry and the public, and run the Wavescapes Surf Film Festival which screens the world's best surfing films around coastal South Africa.

SMS Goes Back to School

Siyakhula Education Foundation provides Affordable, Accessible, andHigh Quality computer literacy training to individuals from historically disadvantaged communities. The computer school operates as a locally owned social enterprise.

HIV Support Programme uses SMS to Keep men Connected

Imbizo Men's Health Programme is an HIV support and educational programme run by male counsellors for men between ages of 16 to 55 years. It provides post-HIV testing counselling and runs educational workshops on condom usage and HIV risk reduction, the benefits of knowing one’s HIV status and good fatherhood.

Using SMS to Sort out Those Fishy Tales

We’ve all heard one of those fisherman’s tales: “The fish was this big, really it was.” Well, if the fisherman in question uses the award-winning Shoreangling.co.za fish measurement service, powered by BulkSMS.com, you can be sure he has the accurate weight for his fish.

Managing Welfare Programme Using SMS

The South African National Zakáh Fund (SANZAF) is a faith-based, socio-welfare and educational organisation that strives to facilitate the empowerment of needy families through the efficient collection and effective distribution of Zakáh and other Sadaqát in a proactive and cost effective way.

Wavescape Delivers Accurate Surf Forecasts to your Cellphone

SMS Messaging Creates new Business Opportunity

Cape Sessions sells digital images from a website to windsurfers caught in the shutters of Liz Metcalfe’s camera. The secret to her success is coupling photographic talent, a web presence, and an SMS location alert service to drive sales.

Using Bulk SMS Messaging During the Refugee Crisis

What started off as a one-man initiative quickly grew into one of the country’s largest student volunteer organisations which ran health and welfare projects throughout South Africa.

SMS Improves Staff Scheduling for Online Provider

Pangea Outsourcing Services is a Cape Town based company. We have been operating for 10 years, primarily servicing the worlds largest provider of English language training, based in Shanghai, China.

SMS aids Continuing Development Program

It’s nice to think that the professionals we turn to, such as doctors, medical practitioners, lawyers, veterinarians and so on, are on top of their game and up to speed with the latest advances in their fields. Fortunately, thanks to a system called continuing professional development (CPD), you can be sure they are.

Text Messages Help Build Tradesmen Reputation

Checkatrade.com, trading under Vetted Limited in the UK, was launched in 1998 and is an online business information service that helps a trade or service provider promote their business and the service they provide. Trades and services are proud to be listed on Checkatrade and show their reputation to all.

SMS Messaging Alerts Help Green the Future

Ad Infinitum Multi Media (AdInfa) enables data centre owners & operators to save money & reduce CO2 emissions by monitoring, reporting & managing the energy consumption of their systems, applications & equipment. Their software solution, InSite, gathers real-time data and present the information in a powerful, visual & interactive way.

Bulk SMS Messaging for Business Communications

Maxxor Software Services, an entrepreneurial black-empowered Cape Town based firm, is an example of a technology provider that has risen to the occasion and embedded SMS technology within its software solutions.